Letting your Clients and Customers reschedule or cancel appointments on their own is a great way to streamline Appointment Management.
However, you may not want to allow this too close to the actual appointment time. This may give them a bit too much control. You may have a cancellation policy or you may want to purposefully have them jump through some hoops to reschedule or cancel within hours of an appointment.
Now on your Profile page you can control when self service reschedules or cancellations can be automated. Simply go to your Profile screen and adjust the “Allow Reschedules” or “Allow Cancellations” options.
That’s It.
Any Questions? Send us a note, [email protected].
Happy Scheduling!
FAQs
Can clients reschedule or cancel their appointments on their own?
Yes, clients and customers can reschedule or cancel appointments on their own to help streamline appointment management.
Can I restrict how close to the appointment time clients can reschedule or cancel?
Yes, you can control when self-service reschedules or cancellations are allowed by adjusting the 'Allow Reschedules' or 'Allow Cancellations' options on your Profile page.
How do I change the settings for allowing reschedules or cancellations?
Simply go to your Profile screen and adjust the 'Allow Reschedules' or 'Allow Cancellations' options to set your preferences.