Manage Reminder Templates for Your Organization

Companies and Organizations with multiple users on their GReminders account may wish to standardize the messaging their clients receive. Depending on your industry and company affiliation, client communications may require approval by your compliance department. GReminders has implemented ways to manage and deploy reminder templates for your department or entire organization. Admins and Managers in […]

Google Color Categories

Microsoft already does a good job at Categorizing Events via Outlook. Google took a different approach, and does this using Color Coding. GReminders now supports syncing of Google “Categories” via Color Coding. So if you have an event in your Google Calendar like this: GReminders will see it as: Which then means that if you […]

Manage Event Type Templates for Your Organization

If you are the administrator on your GReminders account and you have multiple users, you can utilize Event Type Templates at the Management Level to quickly setup Event Types for your entire organization. You’ll even be able to assign different templates to various profiles and determine which sections of the templates your users can edit […]

Profiles & Users

Profiles are a set of users who share similar “Functions”. Profiles control which Features, Permissions and Templates those users have access to in GReminders. Profiles allow you to easily apply permissions and functionality to a number of users with just a few clicks. You can think of them as “Like Users” or perhaps as Departments, […]

Routing Forms for Automated Online Scheduling

Routing clients to the right individual in your organization is essential for providing optimal customer service, greater efficiency, and overall higher conversion rates and retention. GReminders provides an easy way to accomplish this. You no doubt have experienced routing countless times on the phone. ‚ÄúPress 1 to be connected to sales, press 2 to talk […]

BCC Tool for Archiving & e-Discovery

If you are in an industry that requires 3rd party monitoring of all client communications, GReminders can help. Our system currently logs all your outgoing SMS, email, and voice reminders along with incoming SMS replies within our app. You can accessed the archive under Usage Reports > Delivery > Logs. To understand how to set […]

Redtail Integration: GReminders vs Calendly

What are the differences between Calendly and GReminders integration with Redtail? We hear this question almost every day as Redtail users who either currently use Calendly or are considering using an automated scheduling system hear about GReminders and find their way to our website. It’s a legitimate question and we would like to help you […]