We’ve made a meaningful upgrade to how Locations work in scheduling—treating them as a true first-class citizen in the booking experience.

Location Comes First

If an Event Type supports multiple locations, invitees now select the Location before choosing a date and time. This applies to both 1:1 and Team Event Types and ensures availability is calculated correctly from the start—based on the right place, the right people, and the right hours.

Why This Matters

This change unlocks more flexibility and accuracy:

• Multiple locations per Event Type
  Each Event Type can support multiple locations, each with its own working hours.
• Locations are foundational
  Rooms and resources now require a Location to exist first, making setup cleaner and more consistent.
• Working hours are tied to Locations
  Everyone defaults to their “Primary” location, but hours can vary by location.
• Team Event Types get smarter
  Each user on a team can have different working hours per location, allowing for realistic, real-world scheduling.
• Automatic handling of unsupported locations
  If a location doesn’t apply to a user (for example, Zoom isn’t connected), that user will be excluded from availability—or the web meeting simply won’t be created.

Fewer Event Types. Way Less Admin.

Previously, if you had five different offices, you had to create five separate Event Types—one per location. Any change meant updating all five, turning simple scheduling into a management headache.

Now, one Event Type can handle all locations. Each user can have their own working hours PER location – all managed in a single place. You get cleaner setup, fewer errors, and dramatically less admin work, while clients get a simpler, more intuitive booking experience.

A Better Booking Experience

On the public booking page, when multiple locations are available, invitees are first asked “Where?” and only then shown available dates and times. The result is fewer conflicts, clearer expectations, and more accurate availability.

How it Works

First setup Locations. Org Setting > Locations

Next, the users that work in that office can set their Working Hours. Have the User go to My Scheduling > Working Hours and setup different working hours

Next click on the Locations tab and assign the default working hours to the Locations

Now, once you edit or create a new Event Type you can select Multiple Locations, AND then assign different working hours PER Location!

You can choose the default OR you can select different working hours or even apply Custom Working Hours.

Now when you share this Event Type with your clients they will FIRST be asked WHERE they would like to meet, like so:

Once they make their selection we will show the right availability based on your Working Hour set.

This dramatically reduces the amount of Event Types you need to manage and will make maintenance and other areas of the application such as Team Event Types, Routing Forms, etc… much easier to manage.

If you have any questions please reach out to [email protected]