Salesforce Text Reminders / SMS Reminders for appointments and Automated Client Scheduling | GReminders

Automate Scheduling & Text Reminders for Your Salesforce Leads & Contacts



Scheduling for Sales Teams

End all the back and forth of scheduling and let your leads and contacts schedule their own appointments with you or your team using GReminders automated online scheduling. Our system syncs with your Google Calendar, Outlook O365 or Microsoft Exchange. Leads and contacts will receive an invite to the event and the event will be added to their calendars automatically.

Route Appointments to your Sales Team based on Priority, Geography or any number of options, then assign via Round Robin booking.


Create New Leads & Activities in Salesforce

When your leads or contacts schedule with you using GReminders, an activity is created in Salesforce. If this person is not in your Salesforce, their contact information will be added as a New Lead in Salesforce.


Capture Additional Information from your Prospects or Clients

Create custom questions in GReminders and map the answers during scheduling to system or custom fields in Salesforce. GReminders allows you to map to Contacts, Leads, Events and Tasks. You can even determine if you would like a field to be overwritten if new information is included during subsequent scheduling. And GReminders includes an option to integrate with Google Analytics and includes native support for UTM codes.


Eliminate No Shows

Once an event has been added to your calendar, our system, running in the background, will send SMS, email or phone call reminders to your leads and contacts. Our reminder templates, with custom criteria, allow you to be very specific about which events to send reminders on.

Note: Any event on your calendar, whether it was scheduled using automated scheduling or created manually, can trigger reminders. We can send reminders on ALL your calendar events!


Reminders Written back to Salesforce

When a reminder is sent to a client, GReminders can writeback the reminder as a completed task in Salesforce. This is handy to understand exactly what reminder was seen by your client and if you are required to archive communications, it is done automatically for you.


Appointment Confirmations

Ask your leads and contacts to confirm their appointments by replying yes to a text or email reminder or by pressing #1 for phone call reminders. You’ll see confirmation on your Google Calendar or Outlook Calendar as a checkmark in the title. If your client declines, an X will appear. You can even send additional reminders to individuals who have failed to confirm their appointments with you.


Auto Replies

GReminders includes the option to send auto-reply messages after a client confirms or declines an event. After a confirmation, in addition to thanking them, you could include a link to additional information (and we have our own built-in link shortener service to help). If a client declines an event, you may wish to send them a reschedule link. Auto-Replies can save you time while providing a valuable service to your clients.





Additional information on setting up your GReminders + Salesforce integration is available here.

Loved by Users

Rated Top Appointment Scheduling App by G2 Crowd
Rated Top Appointment Scheduling App by Gartners Capterra
Rated Top SMS Appoinment Reminder App by Google Gsuite Workspace Marketplace





FAQs

What is GReminders?

GReminders is an SMS reminder app that integrates with Salesforce and sends SMS reminders from Google Calendar or Outlook Calendar. Our automated text reminder service can help you dramatically reduce no-shows.

Can I receive an appointment confirmation text message from my clients?

Yes, a client’s SMS appointment confirmation will be forwarded to you. Not only does GReminders provide you a way to remind your clients of appointments, but it also acts as a text message confirmation service.

Can I use GReminders as an online scheduling tool?

Yes, GReminders makes calendar automation possible by allowing you to create online scheduling for Google Calendar and online scheduling for Outlook. When new clients schedule with you using GReminders automated scheduling, a new contact will be created in Salesforce.

Can I send both SMS text reminders and email reminders?

Yes, you can send appointment reminders via text and email reminders to be delivered at the same time, ensuring your clients receive the information.

Can I see appointment confirmations on my Google/Outlook Calendar?

Yes, when clients confirm or cancel appointments by replying Yes or No to text message or email reminders, you will see either a checkmark or an X on your Google or Outlook calendar so you can quickly scan your events to see who has confirmed and who hasn't.

Can I use GReminders SMS reminder service to schedule follow up messages?

Yes, using our SMS appointment reminder software, you can schedule follow up messages to go out to your clients at any predetermined time you wish following an appointment. Our SMS reminder system can be used to keep your company top of mind with clients.

Do I need any 3rd party apps in order to integrate GReminders with Salesforce?

No. GReminders integrates directly with Salesforce without the need for any 3rd party applications to connect through. In fact the entire process of setting up the integration can be completed in under a minute.

Does GReminders offer Enterprise Plans?

Yes, GReminders is happy to discuss your company’s needs and provide a custom plan that is right for you. Contact us at [email protected]