Learn more about the 5 best appointment reminder apps for your business
We sifted through review after review of dozens of appointment reminder apps so you don’t have to. Here are the top 5 we found for sending SMS/text, email, and sometimes even voice reminders.
GReminders
GReminders is scheduling and reminder software that integrates directly with your existing Google, Office 365, Outlook or Redtail calendar to send SMS, voice or email reminders to your clients, helping you reduce no-shows and saving you time and money. Create booking links so clients can self-schedule on your calendar to eliminate the back-and-forth while maintaining complete control over your schedule.
GReminders custom criteria feature allows you to create the most dynamic reminder templates for whatever your business needs. You start with a 7 day trial, no credit card required. Plans start at $5.95/month for scheduling, or $11.95/month for SMS reminders. Custom plans are available for larger organizations.
Key features include
- Onboarding Zoom call and live customer support
- Connect to Google, Office 365, Outlook, and Redtail calendars
- Customizable booking links
- Integrates with Stripe for payments
- Initial booking, reminder, follow-up, reschedule and cancellation reminder templates
- Custom criteria feature for tailored messages
- Receive replies via email and/or SMS
- Various integrations via Zapier and Webhooks
- Create unlimited one-on-one and team events
- Versatile auto response feature
- Data reporting
- Integrates with Zoom, Microsoft Teams, Google Meet, GoToMeeting, Webex, Skype
- CRM integrations include Salesforce, Hubspot, Redtail, Salesloft, Active Campaign and Pipedrive
Pros
- Affordable starting price
- “Set it and forget it” software
- Excellent customer service via phone, email, chat or Zoom
- Highly responsive to feedback and feature requests
- HIPAA compliant
Cons
- Doesn’t integrate with Square or Paypal
- Mobile-optimized but not an “app”
Message Desk
MessageDesk is a business texting service that can send SMS reminders. It works best for front office staff and service-based businesses and organizations that need to send reminders, and also manage replies. It does this with a shared team SMS inbox that’s connected to your business phone line.
Good tool for customer support and service, appointment reminders, review and feedback collection, and payments. After a free trial, starting costs are $14 per month for one user. They also offer custom pricing for larger teams.
Key features include
- Processes for invoicing
- Shared team SMS inbox
- Text message broadcasts
- Text conversation routing and assignment
- Calendly and other scheduling integrations (Zapier)
- Text-enable any business phone line
- Scheduled and automated text messages
- Templates and MMS messages
- Desktop, tablet, and mobile apps
- Supports high-volume A2P carrier verified messaging
- Built-in opt-in and opt-out tools for TCPA compliance
Pros
- Highly functional shared team-inbox
- Affordable starting price
- Excellent customer service
Cons
- Currently, few native integrations with other apps
Calendly
Calendly is a booking and calendar app for scheduling appointments, meetings and events. One of their most popular features is creating meeting polls for teams to decide on the best date and time to meet collectively. Plans start at $8/month. Higher plans include app integrations with Zapier and Webhoooks.
Key features include
- Connect to Google, Office 365, Outlook, and iCloud calendars
- Access Calendly with web, iOS, and Android apps
- Create unlimited one-on-one events
- Booking link customization
- Automated event email notifications
- Connect to Slack
- 24/7 Email support
Pros
- Connects to CRMs
- Payment integration
- Google Analytics and FB Pixel
- Affordable starting price
Cons
- No phone support or onboarding unless you are a large organization of 30+
- Max 6 calendar connections per user on all higher-tier plans
- Not HIPAA compliant
Appointment Reminder
Appointment Reminder automatically sends appointment reminders via SMS, email or voice message to your clients, with templates and time intervals you can customize and control. Integrates with most popular calendars and allows the option for uploading appointments via a CSV.
You get a 14 day free trial when you first sign up. Plans start at $19/month.
Key features include
- Onboarding Zoom Call
- Online Booking Calendar
- SMS, Email & Voice Calls
- Manual Messages
- Two Way Conversations
- Online Client Booking
- Dedicated Local or Toll-Free Number
- Unlimited Templates
- Auto Responders
- Advanced Syncing Features
Pros
- Dedicated phone support
- CSV integration
- Customized voice messages with audio files
- HIPAA compliant
Cons
- Limited to Zoom and Google Meet only for online meeting platform integrations
- Cheapest plan is $19/month
- Only supports 8 countries, including US and Canada
Acuity
Acuity Scheduling is appointment scheduling software that lets customers book online through calendar links that also accept payments. No more communication ping pong with your clients to find a mutually convenient time, letting you work more effectively. Acuity prides itself on its ability to adapt to any business.
Plans start at $14/month if you pay annually. Comes with a 7 day free trial.
Key feature include
- Option to let clients tip you
- Embed scheduler into your website
- Offer coupons and vouchers for discounts
- Vault credit cards for charging clients later
- Offer classes, workshops, or group events
- Easy upsell clients with check-out add-ons
- Integrate with 500+ other apps through Zapier
- Clients can upload files when scheduling an appointment
- Advanced reporting about appointments, no shows, & performance
Pros
- Offers more than just appointments
- Payment integration with Stripe, Square and Paypal
- Gift certificates, subscriptions, packages, memberships
Cons
- Only 1 text reminder per appt
- No one-on-one setup assistance
- Multiple time zones for staff available only on the PowerHouse plan ($50/month)
- HIPAA compliance available only on the PowerHouse plan ($50/month)