Financial advisors build stronger relationships when they stay informed on what’s happening in their clients’ lives and businesses. Recent LinkedIn or Facebook activity can provide valuable context around career changes, company updates, milestones, and personal achievements – helping advisors have more meaningful and relevant conversations. Being prepared with this insight creates a more personalized client experience and strengthens long-term trust.
If you track your clients Social Media Profile such as LinkedIn or Facebook on your Customer Record in your CRM you can now get aggregated Social Media Listing in both Ask Anything or in your Pre Meeting Briefs.
Example:

Use Ask Anything:

Improving Pre Meeting Briefs
Additionally you can use this information to improve your Pre Meeting Briefs
Update your Pre Meeting Brief Template to include language similar to:
Recent Social Media Posts (summarize any recent LinkedIn or Facebook Social Media Posts in bullet point format)

When you receive your Pre Meeting Briefs (assuming your Client has a Linkedin or Facebook Profile and its referenced in your CRM) and they are active on social media, a recent summary will be included in your Pre Meeting Brief.

Note: Facebook profiles/posts need to be public to pickup latest activities.
That’s It.
Need help with Prompting or AI Instructions? Contact [email protected]
FAQs
How can financial advisors benefit from tracking clients' LinkedIn or Facebook activity?
Tracking clients' LinkedIn activity helps financial advisors stay informed about career changes, company updates, and personal achievements, leading to more meaningful conversations and a personalized client experience.
What feature allows advisors to access clients' social media updates?
Advisors can access aggregated social media listings in both 'Ask Anything' and 'Pre Meeting Briefs' if they track clients' LinkedIn profiles in their CRM.
Is the social media tracking feature available to all users?
No, this feature is only available to Business Plan Users as it is currently in early access.