Did you know text messages with clickable links have a click-through conversion rate of 45%? Text messages with clickable links can be a powerful marketing tool to strengthen customer relationships across your business. When it comes to business communications, different customers have different preferences. Using multiple communication channels such as – SMS, Email, Voice, etc […]
Companies and Organizations with multiple users on their GReminders account may wish to standardize the messaging their clients receive. Depending on your industry and company affiliation, client communications may require approval by your compliance department. GReminders has implemented ways to manage and deploy reminder templates for your department or entire organization. Admins and Managers in […]
A template is what tells the system what you want sent to your client and at what time. Looking at your home page of GReminders, you will find client reminders under “Reminders” on the menu on the left. This is where individual users will access their reminder templates. For accounts with multiple users who wish […]
GReminders allows you to create various types of notifications. Both from a method such as Email, SMS or Text, or Phone Calls, AND then from a timing standpoint such as Initial Appointment Creations, Reminders prior to an Event or Appointment, and Follow Ups after the Event Ends. All this is done by going to Client […]
A GReminders Administrator can manage reminder templates for the entire team under Setup menu at the top right of the page. Let’s start with a new client reminder template: When an assigned user clicks on Client Reminders, the reminder template is available. You can lock sections of the template or allow users to make changes.
If you are using GReminders to send appointment reminders to clients to show up on time and your customers are in a different timezone than yourself there may be some potential timezone confusion. Typically the meeting is booked in your local time zone. So lets say you live in California and you book a meeting […]
Letting your Clients and Customers reschedule or cancel appointments on their own is a great way to streamline Appointment Management. However, you may not want to allow this too close to the actual appointment time. This may give them a bit too much control. You may have a cancellation policy or you may want to […]
