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Category: Email Messaging & Delivery

Attachments in Email Templates in GReminders

Posted on by Serena Fill

GReminders is a great way to remind your customers via SMS or Email about an upcoming appointment. If you want to attach a file to these client notifications you have a few options. Traditional “file attachments” on emails are not supported, but we do live in a modern world where there are many other file […]

What a Customer Response Looks Like

Posted on by Sarah Mitchell

When a customer responds to you from an Appointment Reminder Text, depending on your settings, you may receive an SMS or Email Response. Because SMSs do not come from your mobile phone number (Telecos do not allow us to “impersonate” your phone number), we forward the response to you. Impersonation is also called “SMS Spoofing” […]