The Keyword Solution

You can use keywords and events on your calendar to trigger specific reminders to groups of individuals.

Keywords allow you to map specific phone numbers or emails to a simple word. If GReminders sees that word in your Event Title, it automatically fires off a notification to the person mapped to it.

The Benefit: You don’t have to change how you book appointments. Just keep typing titles like you always do, and the system handles the routing in the background.

How it works: It uses “contains” logic. If your keyword is “Staff,” then titles like “Staff Meeting” or “Onboarding Staff” will both trigger the alert.

Administrators can locate Keywords by clicking Setup > Email & Phone Mapping > Keywords.