Help Center

Changing your Login Account

switching google or microsoft account sms text reminders

GReminders relies on either your Google or Microsoft login or can support basic Username/Password for authentication. Since your calendar is generally tied to your email account login (which is generally hosted on Google or Microsoft), it’s natural for you to use these credentials for login. It also makes it more secure since GReminders never stores your actual password and only an authentication token.

If you want to change your login to use Username and Password, you must first enable Username/Password authentication in Setup > Security. Please check the “Supported Login Providers for New Users” in this area.

Once you enable Username/Password, you can then go to My Profile and click on “Switch to a different Login Provider”. Select Username/Password and set your password.

However, if you need to change your Gmail or Outlook/Microsoft login to another email address, it’s not as easy as just changing your email address in GReminders.

Note: Do not just change your email address on your GReminders account to your new email address. It will not give you the desired results. If you have already done so, you will need to revert your address back to the original email address in My Profile before following the steps below.

In our example, we are switching from [email protected] (our old Google account connected to GReminders) to [email protected] (our new Google account).

How to Update Your Login Email Address:

  1. Enable Username/Password Login: Go to Setup > Security and make sure Username/Password is checked under Supported Login Providers.
  2. Switch Login Provider: Log into GReminders with [email protected]. Go to My Profile and click “Switch to a different Login Provider”. Choose Username/Password and set a password.
  3. Update Your Profile Email: While still in My Profile, change your email address from [email protected] to [email protected] and save.
  4. Reconnect Your Calendar: Disconnect your old calendar integration ([email protected]) and connect your new calendar account ([email protected]).
  5. Switch Back to Google/Microsoft SSO (Optional): Return to My Profile, click “Switch to a different Login Provider”, and re-select Google or Microsoft to log in with Single Sign-On using [email protected].


Now, some things to understand:

If you still have questions please contact [email protected].

Keywords: login, change, account, email address

FAQs

How do I change my GReminders login from a Google or Microsoft account to Username/Password authentication?

First, enable Username/Password authentication in Setup > Security by checking the 'Supported Login Providers for New Users'. Then go to My Profile, click on 'Switch to a different Login Provider', select Username/Password, and set your password.

How can I change my GReminders login from one Google or Microsoft email account to another?

You need to log in with your old account, go to Setup > Users, add your new email as a user, give it Administrator permissions, then log in with your new account and accept the invite. After that, delete the old account from Setup > Users. Note that calendars and user-level settings like Event Types and Client Reminders do not transfer automatically.

Will my calendars and event types transfer automatically when I switch to a new login account in GReminders?

No, calendars are tied to your login and will be removed if you delete the old account. To keep access, share your old calendar with your new account in Google Calendar. Event Types and Client Reminders set at the user level will not transfer and must be set up again in the new account. However, templates and reminders set at the organizational level remain active across users.

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