{"id":718,"date":"2021-04-19T19:35:33","date_gmt":"2021-04-19T19:35:33","guid":{"rendered":"https:\/\/www.greminders.com\/articles\/?p=718"},"modified":"2022-05-30T10:52:02","modified_gmt":"2022-05-30T10:52:02","slug":"which-is-the-best-way-remind-your-clients-about-appointments-text-message-or-voice-calls","status":"publish","type":"post","link":"https:\/\/www.greminders.com\/articles\/which-is-the-best-way-remind-your-clients-about-appointments-text-message-or-voice-calls\/","title":{"rendered":"Explore the Best Ways to Send Reminders to Your Clients via SMS Client Reminders"},"content":{"rendered":"\n


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An effective appointment reminder system must be integrated into your business. It\u2019s not optional but compulsory. Any business firm that doesn\u2019t pay enough attention to its appointment reminding channels eventually suffers. 
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Whether you are in the financial, real estate, or trades, own a spa, salon, or medical practice\u2014once a customer books an appointment\u2014you will need to remind them about the appointment at a set time beforehand. 
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By nature, customers tend to forget such appointments. That\u2019s companies have to implement a proper appointment reminding strategy to grow their business. Start using an automated and dedicated appointment reminding system for this purpose. 
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You can opt for GReminders<\/a> for maximum effectiveness and conversion. The app not only ensures proper confirmation of all appointments but also includes appointment reminder templates to get the attention of your clients. 
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Should You Go for Email, Voice, or SMS Client Reminders?<\/strong>
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Choosing the wrong mode of appointment reminders<\/a> can backfire and may result in a loss of business opportunities.
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You must take a lot of factors into consideration while deciding whether to use email or SMS client reminders in your appointment reminding system. Though each of these modes of business communication has its own merits, you should choose the one that suits your business needs.
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Email Mode<\/strong>
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Using email as an appointment reminder works well if you also wish to establish your brand credentials among your customers and clients. 
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However, using email reminders<\/a> may not work in the case of busy clients or non-technical people who may not frequently check emails. Another disadvantage is if the appointment reminder goes into the customer\u2019s spam folder, then it won\u2019t serve any purpose.
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Voice Calls <\/strong>
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Voice calls are also effective for reminding customers about their forthcoming appointments. This type of reminder works well for the portion of the population that may not have a Smartphone. However, if clients are unable to receive calls while traveling or at work, then messages may not be conveyed. 
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SMS or Text Message for Appointment Reminder<\/strong>
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SMS, however, still rules the roost when it comes to appointment-related communication. Unlike emails and voice calls, customers always find it easier to read out an SMS text as soon as it comes. That \u201cding\u201d of a new text message grabs the attention of your client.
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For example, in the US, most adults check their smartphones at least 50+ times a day<\/a>. Thus, appointment reminders in the form of SMS messages are more likely to be read by customers. 
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For best results, every business firm needs to send their appointment reminders to their customers at staggered time slots. It creates a greater impact and helps your customers stay on track with their scheduled appointment.  
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Another vital statistic relating to SMS revealed that 84% of people check their smartphones at their office<\/a> or while they work. So even people who are too busy may still have a glance at appointment reminders to know when they have to arrive. 
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SMS Client Reminders are the Best Mode of Appointment Reminder: Key Statistics<\/strong>
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