{"id":6224,"date":"2023-12-10T06:09:47","date_gmt":"2023-12-10T06:09:47","guid":{"rendered":"https:\/\/www.greminders.com\/articles\/?p=6224"},"modified":"2026-02-10T17:19:06","modified_gmt":"2026-02-10T17:19:06","slug":"tracking-no-shows","status":"publish","type":"post","link":"https:\/\/www.greminders.com\/articles\/tracking-no-shows\/","title":{"rendered":"Tracking No Shows"},"content":{"rendered":"\n<p>GReminders Reduces No Shows: it&#8217;s one of the core missions of the service.    The platform does this quite well via a variety of notifications including SMS, Email and Voice Reminders.   And we have heard from thousands of you that it makes a <span style=\"text-decoration: underline;\">meaningful<\/span> impact to reduce No Shows by up to 50% or more.<\/p>\n\n\n\n<p>All that said, the system doesn&#8217;t actually know if your Appointment Showed or not.   This is because only you know if the Appointment was attended.<\/p>\n\n\n\n<p>So to that end, you can now track No Shows via the Application.<\/p>\n\n\n\n<p>IF you want your users to track Completed or No Show Appointments, have them navigate to the Event Detail Page and click the dots icon.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"967\" height=\"398\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2023\/12\/mark_as_complete_no_show.jpg\" alt=\"\" class=\"wp-image-6225\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2023\/12\/mark_as_complete_no_show.jpg 967w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2023\/12\/mark_as_complete_no_show-300x123.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2023\/12\/mark_as_complete_no_show-768x316.jpg 768w\" sizes=\"(max-width: 967px) 100vw, 967px\" \/><\/figure>\n\n\n\n<p>From here you can Mark a Meeting or Appointment as Complete (Attended) OR No Show.<\/p>\n\n\n\n<p>Generally you only want to mark &#8220;External Meetings&#8221; as Complete or No Show.  Internal Meetings really aren&#8217;t that useful to track from this perspective.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.greminders.com\/articles\/greminders-sidebar-chrome-extension\/\">Note: You can also use the GR Sidebar (Browser Extension) to perform these actions<\/a>.<\/p>\n\n\n\n<p>As a Manager, you can then go to Usage Reports &gt; Activity Reports &gt; Meeting Show Report, and you can see Show Rates:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"979\" height=\"770\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2023\/12\/no_show_report.jpg\" alt=\"\" class=\"wp-image-6226\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2023\/12\/no_show_report.jpg 979w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2023\/12\/no_show_report-300x236.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2023\/12\/no_show_report-768x604.jpg 768w\" sizes=\"(max-width: 979px) 100vw, 979px\" \/><\/figure>\n\n\n\n<p>When you couple this with <a href=\"https:\/\/www.greminders.com\/articles\/meeting-types-for-reporting-and-notifications\/\">Meeting Types<\/a> you can do some powerful reporting: how many First Meetings showed up, How many Demo Meetings, etc&#8230;  If you previously are tracking No Shows, you can actually quantify what the impact of SMS\/Email Reminders is having on your department.   <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Completed Meetings<\/h2>\n\n\n\n<p>If you are integrated with Redtail, Wealthbox, Pipedrive, ActiveCampaign or Hubspot, Marking a meeting as Complete will also change the status in the CRM to Complete.    This is good practice for compliance to note that a meeting actually took place and helps with aggregate reporting as well.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Webhooks<\/h2>\n\n\n\n<p>Additionally, updating events will also trigger <a href=\"https:\/\/developer.greminders.com\/#webhooks-overview\">Webhooks<\/a> and is available via the API for other downstream systems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Use Automation to Get Clients Back on the Calendar<\/h2>\n\n\n\n<p>When you use the Completed or No Show disposition described above, you can set up automated notifications to thank your client for meeting with you <strong>OR <\/strong>get them back on your calendar if they failed to show up. To learn more about sending Follow Up notifications based on Completed or No Show dispositions, <strong><a href=\"https:\/\/www.greminders.com\/articles\/how-to-deal-with-no-shows\/\">Click Here<\/a><\/strong>.<\/p>\n\n\n\n<p>There are many other things planned, including automating Attended and No Show flags for Virtual Meetings. <\/p>\n\n\n\n<p>Any questions?   Email to support@greminders.com<\/p>\n\n\n\n<p>Happy Scheduling.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>GReminders Reduces No Shows: it&#8217;s one of the core missions of the service. The platform does this quite well via a variety of notifications including SMS, Email and Voice Reminders. And we have heard from thousands of you that it makes a meaningful impact to reduce No Shows by up to 50% or more. All [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6227,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,2,6],"tags":[],"class_list":["post-6224","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-financial-advisors","category-how-to","category-sales-professionals"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tracking No Shows - End to End Meeting Management Platform - SMS Reminders - AI Notetaker<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greminders.com\/articles\/tracking-no-shows\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tracking No Shows - End to End Meeting Management Platform - SMS Reminders - AI Notetaker\" \/>\n<meta property=\"og:description\" content=\"GReminders Reduces No Shows: it&#8217;s one of the core missions of the service. 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