{"id":489,"date":"2020-11-29T19:29:08","date_gmt":"2020-11-29T19:29:08","guid":{"rendered":"https:\/\/www.greminders.com\/articles\/?p=489"},"modified":"2022-02-22T15:09:12","modified_gmt":"2022-02-22T15:09:12","slug":"seeing-confirmations-in-your-google-or-microsoft-calendar","status":"publish","type":"post","link":"https:\/\/www.greminders.com\/articles\/seeing-confirmations-in-your-google-or-microsoft-calendar\/","title":{"rendered":"Seeing Confirmations in your Google or Microsoft Calendar"},"content":{"rendered":"\n<p>Part of sending Text Reminders is getting confirmations that your client or customer will show up to the appointment.   <\/p>\n\n\n\n<p>By default, you are notified by Email (or SMS, depending on your settings) that your customer has confirmed.  <\/p>\n\n\n\n<p class=\"has-text-align-left\">However, sometimes its nice to be able to see this at a glance within your Google or Microsoft Calendar. <\/p>\n\n\n\n<p>You can now enable a &#8220;writeback&#8221; setting so that you will see if your customer or client has replied.    Click on Client Reminders on the left menu (either under User settings or Org Settings, depending on your particular setup), then select the drop-down settings as shown below. Next, select the checkbox next to &#8221; Writeback Status Confirmation to Source Calendar&#8221;. Then save your changes.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"597\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2020\/11\/YES2-1024x597.jpg\" alt=\"Writeback Status\" class=\"wp-image-2464\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2020\/11\/YES2-1024x597.jpg 1024w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2020\/11\/YES2-300x175.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2020\/11\/YES2-768x448.jpg 768w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2020\/11\/YES2.jpg 1158w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Once you do this and your customer replies with a positive &#8220;Yes&#8221; or similar response, you will see a little checkbox in your Google or Microsoft Outlook Calendar like so:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"513\" height=\"288\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2020\/11\/customer_confirmed_sms_appointment.png\" alt=\"Checkmark on your calendar\" class=\"wp-image-491\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2020\/11\/customer_confirmed_sms_appointment.png 513w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2020\/11\/customer_confirmed_sms_appointment-300x168.png 300w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/figure>\n\n\n\n<p>This means your customer has replied with a positive response.   <\/p>\n\n\n\n<p>Or for a hard decline you will see:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"488\" height=\"115\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2021\/07\/declined_event.png\" alt=\"Client cancels\" class=\"wp-image-953\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2021\/07\/declined_event.png 488w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2021\/07\/declined_event-300x71.png 300w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/figure>\n\n\n\n<p>If a customer replies with anything other than No, Can&#8217;t Make it, etc&#8230; (a reply that we deem a &#8220;Hard No&#8221;), you wont see any icon, since it may involve another type of response.   These replies will be<a href=\"https:\/\/www.greminders.com\/articles\/what-a-customer-response-looks-like\/\"> sent to you based on your notification settings<\/a>, either via SMS or Email.<\/p>\n\n\n\n<p>Now you can see your confirmations\/declines at a glance.  <\/p>\n\n\n\n<p>Note: This confirmation writeback does not work on Calendars where you only have &#8220;Read Only&#8221; access.   So you need full permissions on the Calendar in order for the system to do this.<\/p>\n\n\n\n<p>Any Questions?   Email to support@greminders.com.<\/p>\n\n\n\n<p>Happy Scheduling!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Part of sending Text Reminders is getting confirmations that your client or customer will show up to the appointment. By default, you are notified by Email (or SMS, depending on your settings) that your customer has confirmed. However, sometimes its nice to be able to see this at a glance within your Google or Microsoft [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":493,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[88],"tags":[],"class_list":["post-489","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft-outlook-calendar"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Seeing Confirmations in your Google or Microsoft Calendar - End to End Meeting Management Platform - SMS Reminders - AI Notetaker<\/title>\n<meta name=\"description\" content=\"Part of sending Text Reminders is getting confirmations that your client or customer will show up to the appointment. 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