{"id":4412,"date":"2026-04-02T20:20:23","date_gmt":"2026-04-02T20:20:23","guid":{"rendered":"https:\/\/www.greminders.com\/articles\/?p=4412"},"modified":"2026-04-03T12:54:24","modified_gmt":"2026-04-03T12:54:24","slug":"using-redtail-activity-types-during-scheduling","status":"publish","type":"post","link":"https:\/\/www.greminders.com\/articles\/using-redtail-activity-types-during-scheduling\/","title":{"rendered":"Using Redtail Activity Types During Scheduling"},"content":{"rendered":"\n<p>When you schedule appointments on the <a href=\"https:\/\/corporate.redtailtechnology.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Redtail<\/a> Calendar using <a href=\"https:\/\/www.greminders.com\/redtail\">GReminders<\/a> automated scheduling, or you place events directly on your Redtail calendar, you may wish to indicate an Activity Type for each event. GReminders direct integration with Redtail can read Activity Types and not only determine scheduling availability, but trigger specific reminders based on your selection. We&#8217;ll take a look at each of these uses below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Determine Availability by Activity Type<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"937\" height=\"713\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Select_Types.jpg\" alt=\"Select Redtail Types\" class=\"wp-image-4490\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Select_Types.jpg 937w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Select_Types-300x228.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Select_Types-768x584.jpg 768w\" sizes=\"(max-width: 937px) 100vw, 937px\" \/><\/figure>\n\n\n\n<p>When using automated online scheduling, you&#8217;ll want to make sure that some Activity Types will not block your schedule. For example, if you create tasks each day in Redtail, you may wish GReminders to ignore them and keep your schedule open for booking appointments. <\/p>\n\n\n\n<p>Click on Integrations, scroll down to Redtail CRM and click on Setup. You&#8217;ll see all your Activity Types listed and checked by default. Uncheck any that you do not wish to block your schedule.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>GReminders pulls in your Redtail Activity Types into GReminders Meeting Types<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"688\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Custom_Questions.jpg\" alt=\"Select Meeting Tpes\" class=\"wp-image-4491\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Custom_Questions.jpg 936w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Custom_Questions-300x221.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Custom_Questions-768x565.jpg 768w\" sizes=\"(max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<p>Under Custom Fields, you will notice Meeting Type. GReminders syncs Redtail Activity Types with&nbsp;<a href=\"https:\/\/app.greminders.com\/admin\/custom-questions\/apiname\/c_meeting_type\">GReminders Meeting Types<\/a>&nbsp;nightly, unless you deactivate this setting in your Redtail integration settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Using Meeting Types with Events<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"944\" height=\"452\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/EventTypes.jpg\" alt=\"Meeting Types in Events\" class=\"wp-image-4493\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/EventTypes.jpg 944w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/EventTypes-300x144.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/EventTypes-768x368.jpg 768w\" sizes=\"(max-width: 944px) 100vw, 944px\" \/><\/figure>\n\n\n\n<p>When setting up your Event Types, look for the Meeting Type drop down menu. Your Redtail Activity Types will be available to select from as the Meeting Type to indicate for this Event.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Using Location-Based Meeting Types<\/strong><\/h2>\n\n\n\n<p>When configuring your <strong>Event Types<\/strong>, you will find an additional option in the <strong>Meeting Type<\/strong> dropdown menu titled: <strong>Advanced &#8211; Location Based<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"993\" height=\"106\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/image-6.png\" alt=\"\" class=\"wp-image-11242\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/image-6.png 993w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/image-6-300x32.png 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/image-6-768x82.png 768w\" sizes=\"(max-width: 993px) 100vw, 993px\" \/><\/figure>\n\n\n\n<p>This feature is designed for users who offer multiple locations within a single event type. By selecting <strong>Edit<\/strong>, a pop-up window appears where you can map a specific <strong>Redtail Activity Type<\/strong> to each unique location.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"958\" height=\"364\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2026\/04\/image-3.png\" alt=\"\" class=\"wp-image-11262\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2026\/04\/image-3.png 958w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2026\/04\/image-3-300x114.png 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2026\/04\/image-3-768x292.png 768w\" sizes=\"(max-width: 958px) 100vw, 958px\" \/><\/figure>\n\n\n\n<p>This feature ensures high-level calendar precision by automatically applying the correct Redtail Activity Type the moment a client selects their location. This maintains perfect visual organization on your calendar\u2014especially if you use Redtail colors to categorize activities\u2014and eliminates the need for manual updates or administrative cleanup after an appointment is booked.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Using Meeting Types as Custom Criteria<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"943\" height=\"625\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Custom-Criteria.jpg\" alt=\"Custom Criteria and Types\" class=\"wp-image-4494\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Custom-Criteria.jpg 943w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Custom-Criteria-300x199.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Custom-Criteria-768x509.jpg 768w\" sizes=\"(max-width: 943px) 100vw, 943px\" \/><\/figure>\n\n\n\n<p>Now you can set up Reminders to trigger on specific Meeting Types only. <\/p>\n\n\n\n<p>Select Client Reminders and toggle Custom Criteria on. Then select Event Meeting Type contains the word or phrase and the Meeting Type you wish to match.<\/p>\n\n\n\n<p>Then, include specific text in your reminder content that corresponds with the Meeting type so your clients understand the purpose of the meeting.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Using the Meeting Type Field<\/strong> <strong>in<\/strong> <strong>Reminder Content<\/strong><\/h2>\n\n\n\n<p>You can also use the Meeting Type Field when creating your reminder templates. This can be especially useful in reducing the number of individual templates. In the following example, conditional code is used to create specific text when a Meeting Type is present.<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{% if event.meeting_type contains \"Phil Ward Initial\" %} You have an initial consultation with Phil Ward at {{event.end_time}} on {{event.date}}. \n{% elsif event.meeting_type contains \"Phil Ward Review\" %}\nYou have an Annual Review with Phil Ward at {{event.end_time}} on {{event.date}}.\n{% elsif event.meeting_type contains \"Appointment\" %}\nYou have an Appointment with Metro Financial at {{event.end_time}} on {{event.date}}. \n{% endif %}<\/code><\/pre>\n\n\n\n<p>You can learn more about creating code like you see above, <a href=\"https:\/\/shopify.github.io\/liquid\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.  If you would like to add code to your SMS reminders, you may need additional characters added to your reminder templates. Contact GReminders <a href=\"https:\/\/www.greminders.com\/contact\" target=\"_blank\" rel=\"noreferrer noopener\">support<\/a> for help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Event Details<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"947\" height=\"417\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Event_Details.jpg\" alt=\"Event Details\" class=\"wp-image-4496\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Event_Details.jpg 947w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Event_Details-300x132.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/12\/Event_Details-768x338.jpg 768w\" sizes=\"(max-width: 947px) 100vw, 947px\" \/><\/figure>\n\n\n\n<p>You can view the details of your events in GReminders by clicking on the Event Title. You&#8217;ll see the Event Type, Redtail Category and Redtail Activity type. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Native Reporting<\/strong><\/h2>\n\n\n\n<p>GReminders includes <a href=\"https:\/\/www.greminders.com\/articles\/reports-to-help-you-understand-your-business-better\/\">reports<\/a> that will allow you to identify events by meeting types.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p>GReminders direct integration with Redtail along with the ability to import Activity Types, gives you complete control over online automated scheduling and reminders. <strong><em>We build our software for our users!<\/em><\/strong><\/p>\n\n\n\n<p>If you have any questions, reach out to us <a href=\"https:\/\/www.greminders.com\/contact\">here<\/a>. To start your free trial of GReminders, click on the Try it Free Today button below and set up a trial account using a username and password.<\/p>\n\n\n\n<p>Happy Scheduling!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you schedule appointments on the Redtail Calendar using GReminders automated scheduling, or you place events directly on your Redtail calendar, you may wish to indicate an Activity Type for each event. GReminders direct integration with Redtail can read Activity Types and not only determine scheduling availability, but trigger specific reminders based on your selection. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4503,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-4412","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-redtail-integration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Using Redtail Activity Types with GReminders Automated Scheduling<\/title>\n<meta name=\"description\" content=\"When you schedule appointments on the Redtail Calendar using GReminders automated scheduling, or you place events directly on your Redtail calendar, you may wish to indicate an Activity Type for each event.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greminders.com\/articles\/using-redtail-activity-types-during-scheduling\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using Redtail Activity Types with GReminders Automated Scheduling\" \/>\n<meta property=\"og:description\" content=\"When you schedule appointments on the Redtail Calendar using GReminders automated scheduling, or you place events directly on your Redtail calendar, you may wish to indicate an Activity Type for each event.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greminders.com\/articles\/using-redtail-activity-types-during-scheduling\/\" \/>\n<meta property=\"og:site_name\" content=\"End to End Meeting Management Platform - 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