{"id":3620,"date":"2022-07-01T19:04:28","date_gmt":"2022-07-01T19:04:28","guid":{"rendered":"https:\/\/www.greminders.com\/articles\/?p=3620"},"modified":"2025-09-05T18:35:43","modified_gmt":"2025-09-05T18:35:43","slug":"send-sms-reminders-from-salesforce","status":"publish","type":"post","link":"https:\/\/www.greminders.com\/articles\/send-sms-reminders-from-salesforce\/","title":{"rendered":"Salesforce Integration"},"content":{"rendered":"\n<p>Salesforce is a robust and full-featured CRM for sales teams. GReminders is the setup and forget SMS reminder app that integrates with Google and Outlook Calendars. Together, these applications will help you meet with more prospects and clients by reducing your no-shows and automating your scheduling.<\/p>\n\n\n\n<p>In this article, we\u2019ll discuss how you integrate GReminders and Salesforce so you can accomplish the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send Meeting Reminders when you book appointments with your Salesforce contacts.<\/li>\n\n\n\n<li>Send Meeting Reminders when you book appointments with your Salesforce leads.<\/li>\n\n\n\n<li>Log Notification &amp; Reminder Activity in Salesforce<\/li>\n\n\n\n<li>Create a Lead in Salesforce when using GReminders Automated Booking<\/li>\n\n\n\n<li>Create an Event linked to a Contact in Salesforce when using GReminders Automated Booking<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Salesforce SMS Reminders\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/VxQaQrzvZz4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>If you haven\u2019t signed up for GReminders yet, click on the Try it Free button found on this page.<\/p>\n\n\n\n<p>Once you have connected your Google or Microsoft Outlook calendar to <a href=\"https:\/\/www.greminders.com\">GReminders<\/a>, you are ready to sync our system with <a href=\"https:\/\/salesforce.com\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce<\/a>.<\/p>\n\n\n\n<p>From the GReminders Main menu on the left-hand side of the screen, go to <strong>Integrations &gt; Salesforce<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"342\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/Integrations-1024x342.jpg\" alt=\"Integrate Salesforce with GReminders\" class=\"wp-image-3621\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/Integrations-1024x342.jpg 1024w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/Integrations-300x100.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/Integrations-768x257.jpg 768w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/Integrations.jpg 1212w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>Once you have connected GReminders to Salesforce, you will be presented with the following options:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"757\" height=\"1024\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/salesforce_org_settings-757x1024.jpg\" alt=\"\" class=\"wp-image-9601\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/salesforce_org_settings-757x1024.jpg 757w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/salesforce_org_settings-222x300.jpg 222w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/salesforce_org_settings-768x1038.jpg 768w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/salesforce_org_settings-1136x1536.jpg 1136w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/salesforce_org_settings.jpg 1168w\" sizes=\"(max-width: 757px) 100vw, 757px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Phone Number Matching Options<\/strong><\/h2>\n\n\n\n<p>When you select \u201c<strong>Pull Mobile Number from Leads\u2026<\/strong>\u201d, and\/or&nbsp; \u201c<strong>Pull Mobile Number from Contacts\u2026<\/strong>\u201d, scheduling a meeting on your Google or Outlook calendar (with a lead\/contact in Salesforce) will sync the individual\u2019s information with GReminders (see below):<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"898\" height=\"332\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/SyncedContact.jpg\" alt=\"Import Contact Info \" class=\"wp-image-3623\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/SyncedContact.jpg 898w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/SyncedContact-300x111.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/SyncedContact-768x284.jpg 768w\" sizes=\"(max-width: 898px) 100vw, 898px\" \/><\/figure>\n\n\n\n<p>You are then able to send SMS Reminders, Email Reminders or Phone Call Reminders to your Salesforce Contacts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Notification\/Reminder Writeback<\/strong><\/h2>\n\n\n\n<p>When you select \u201c<strong>Log Activity against the matching Contact\u2026<\/strong>\u201d Your reminder messages will be logged in Salesforce (see below):<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"716\" height=\"223\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/task.jpg\" alt=\"Tasks imported to Salesforce\" class=\"wp-image-3624\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/task.jpg 716w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/task-300x93.jpg 300w\" sizes=\"(max-width: 716px) 100vw, 716px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Automatically Create Event Record<\/strong><\/h2>\n\n\n\n<p>Select the option \u201c<strong>Create an Event in Salesforce When New Meeting is Booked<\/strong>\u201d to sync new events created using GReminders automated scheduling. In addition, if you have previously selected \u201c<strong>Log Activity against the matching Contact or Lead<\/strong>\u201d then you will see reminders sent out to attendees of this event.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"800\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/Contact_Task2.jpg\" alt=\"Event and Task Synced\" class=\"wp-image-3632\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/Contact_Task2.jpg 1000w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/Contact_Task2-300x240.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/Contact_Task2-768x614.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><figcaption class=\"wp-element-caption\">The event created with GReminders automated scheduling creates a new event in Salesforce. An SMS reminder is sent to the attendee and the task is recorded and listed as complete in Salesforce.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Creating New <\/strong>Contacts\/Leads<\/h2>\n\n\n\n<p>If Lead or Contact doesn&#8217;t match, GReminders can automatically create Leads.  This is done in the Event Types of the Meetings:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"237\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/automation_lead_creation_sfdc-1024x237.jpg\" alt=\"\" class=\"wp-image-9603\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/automation_lead_creation_sfdc-1024x237.jpg 1024w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/automation_lead_creation_sfdc-300x69.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/automation_lead_creation_sfdc-768x177.jpg 768w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/07\/automation_lead_creation_sfdc.jpg 1216w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Go to an Event Type, under Automations, check the &#8220;Create Lead&#8221; and if we do not find the Contact\/Lead we can automatically create a new Lead.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"873\" height=\"433\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/Lead2.jpg\" alt=\"Auto Scheduling\" class=\"wp-image-3625\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/Lead2.jpg 873w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/Lead2-300x149.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/Lead2-768x381.jpg 768w\" sizes=\"(max-width: 873px) 100vw, 873px\" \/><figcaption class=\"wp-element-caption\">When an individual uses GReminders Automated Scheduling to book with you, a new lead is created in Salesforce<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Map Fields<\/h2>\n\n\n\n<p>When utilizing automated online scheduling, you can create custom questions for clients to answer during scheduling and then and map the answers to specific fields in your Salesforce events, contacts, leads or tasks. There is a complete article on how to setup and map custom questions, <a href=\"https:\/\/www.greminders.com\/articles\/mapping-questions-to-your-crm-during-online-scheduling\/\">here<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Send SMS Reminders from Salesforce with GReminders when you sync the two systems together. Use GReminders <a href=\"https:\/\/www.greminders.com\/how-it-works-meetings\">automated scheduling<\/a> and keep track of everything in Salesforce.  You can set up everything in minutes.<\/p>\n\n\n\n<p>If you need any assistance, please don&#8217;t hesitate to reach out to us <a href=\"https:\/\/www.greminders.com\/contact\">here<\/a>.<\/p>\n\n\n\n<p>Be sure to sign up for a complimentary one-on-one system setup with a GReminders Customer Success Representative when you sign up for your free trial. You&#8217;ll learn about the software&#8217;s features and how our program can drastically reduce your no-shows. Just click Try it Free below.<\/p>\n\n\n\n<p>Happy Scheduling!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce is a robust and full-featured CRM for sales teams. GReminders is the setup and forget SMS reminder app that integrates with Google and Outlook Calendars. Together, these applications will help you meet with more prospects and clients by reducing your no-shows and automating your scheduling. In this article, we\u2019ll discuss how you integrate GReminders [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3627,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-3620","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-salesforce-integration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Send SMS Reminders with Salesforce | GReminders<\/title>\n<meta name=\"description\" content=\"Send SMS Reminders with Salesforce using GReminders. Put an end to your no-shows with reminders and automate your scheduling.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greminders.com\/articles\/send-sms-reminders-from-salesforce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Send SMS Reminders with Salesforce | GReminders\" \/>\n<meta property=\"og:description\" content=\"Send SMS Reminders with Salesforce using GReminders. Put an end to your no-shows with reminders and automate your scheduling.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greminders.com\/articles\/send-sms-reminders-from-salesforce\/\" \/>\n<meta property=\"og:site_name\" content=\"End to End Meeting Management Platform - SMS Reminders - AI Notetaker\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/greminders\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-01T19:04:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-05T18:35:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/sfIntegration_banner.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Hill\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Hill\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greminders.com\/articles\/send-sms-reminders-from-salesforce\/\",\"url\":\"https:\/\/www.greminders.com\/articles\/send-sms-reminders-from-salesforce\/\",\"name\":\"Send SMS Reminders with Salesforce | GReminders\",\"isPartOf\":{\"@id\":\"https:\/\/www.greminders.com\/articles\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greminders.com\/articles\/send-sms-reminders-from-salesforce\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greminders.com\/articles\/send-sms-reminders-from-salesforce\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/06\/sfIntegration_banner.jpg\",\"datePublished\":\"2022-07-01T19:04:28+00:00\",\"dateModified\":\"2025-09-05T18:35:43+00:00\",\"author\":{\"@id\":\"https:\/\/www.greminders.com\/articles\/#\/schema\/person\/8b5d5ee59c3ffca96f154c5e4df41fde\"},\"description\":\"Send SMS Reminders with Salesforce using GReminders. 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