{"id":3169,"date":"2026-03-14T22:45:23","date_gmt":"2026-03-14T22:45:23","guid":{"rendered":"https:\/\/www.greminders.com\/articles\/?p=3169"},"modified":"2026-03-14T22:45:41","modified_gmt":"2026-03-14T22:45:41","slug":"manually-confirming-declining-an-appointment","status":"publish","type":"post","link":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/","title":{"rendered":"Manually Confirming \/ Declining an Appointment"},"content":{"rendered":"\n<p>GReminders lets you have your customers confirm Appointments by either replying YES to your <a href=\"https:\/\/www.greminders.com\/articles\/boost-your-business-potential-with-sms-appointment-reminders\/\" target=\"_blank\" rel=\"noreferrer noopener\">SMS Text Reminder<\/a> notifications or using the <a href=\"https:\/\/www.greminders.com\/articles\/sms-text-reminder-confirmation-pages\/\">Confirmation Links<\/a>.<\/p>\n\n\n\n<p>But what if your customer calls in or is on the phone with you and just confirms the appointment?    How will you tell the system that they did this?<\/p>\n\n\n\n<p>Now you can, with Manual Confirmation Actions.<\/p>\n\n\n\n<p>Go to any Event Detail Page that is not Confirmed or Declined and you will see a dotted button<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"956\" height=\"259\" src=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirm.jpg\" alt=\"\" class=\"wp-image-3170\" srcset=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirm.jpg 956w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirm-300x81.jpg 300w, https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirm-768x208.jpg 768w\" sizes=\"(max-width: 956px) 100vw, 956px\" \/><\/figure>\n\n\n\n<p>Simply click on the Manual Confirm or Decline and you will see the same Checkmark or X on the Event Subject.  AND if you have <a href=\"https:\/\/www.greminders.com\/articles\/seeing-confirmations-in-your-google-or-microsoft-calendar\/\">Calendar Status Writeback<\/a> enabled to your Calendar you will see this in your Google or Outlook Calendar as well.<\/p>\n\n\n\n<p>Used in conjunction with <a href=\"https:\/\/www.greminders.com\/articles\/only-send-reminders-if-appointment-is-not-confirmed-confirmed\/\">sending additional notifications when an Appointment is not confirmed<\/a> you have a very powerful notification system for your clients, reducing No Shows and increasing Revenue and Client Engagement.<\/p>\n\n\n\n<p>Any questions?   Email to support@greminders.com.<\/p>\n\n\n\n<p>Happy Scheduling!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>GReminders lets you have your customers confirm Appointments by either replying YES to your SMS Text Reminder notifications or using the Confirmation Links. But what if your customer calls in or is on the phone with you and just confirms the appointment? How will you tell the system that they did this? Now you can, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3172,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73],"tags":[11],"class_list":["post-3169","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scheduling-setup","tag-confirm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Manually Confirming \/ Declining an Appointment - End to End Meeting Management Platform - SMS Reminders - AI Notetaker<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manually Confirming \/ Declining an Appointment - End to End Meeting Management Platform - SMS Reminders - AI Notetaker\" \/>\n<meta property=\"og:description\" content=\"GReminders lets you have your customers confirm Appointments by either replying YES to your SMS Text Reminder notifications or using the Confirmation Links. But what if your customer calls in or is on the phone with you and just confirms the appointment? How will you tell the system that they did this? Now you can, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/\" \/>\n<meta property=\"og:site_name\" content=\"End to End Meeting Management Platform - SMS Reminders - AI Notetaker\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/greminders\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-14T22:45:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-14T22:45:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirmations_sms_reminders.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1204\" \/>\n\t<meta property=\"og:image:height\" content=\"568\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sarah Mitchell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sarah Mitchell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/\",\"url\":\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/\",\"name\":\"Manually Confirming \/ Declining an Appointment - End to End Meeting Management Platform - SMS Reminders - AI Notetaker\",\"isPartOf\":{\"@id\":\"https:\/\/www.greminders.com\/articles\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirmations_sms_reminders.jpg\",\"datePublished\":\"2026-03-14T22:45:23+00:00\",\"dateModified\":\"2026-03-14T22:45:41+00:00\",\"author\":{\"@id\":\"https:\/\/www.greminders.com\/articles\/#\/schema\/person\/66d470bd275ecb9976129c8fd4f37b5c\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#primaryimage\",\"url\":\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirmations_sms_reminders.jpg\",\"contentUrl\":\"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirmations_sms_reminders.jpg\",\"width\":1204,\"height\":568,\"caption\":\"Manual Confirmations SMS Reminders\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.greminders.com\/articles\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Manually Confirming \/ Declining an Appointment\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.greminders.com\/articles\/#website\",\"url\":\"https:\/\/www.greminders.com\/articles\/\",\"name\":\"End to End Meeting Management Platform - SMS Reminders - AI Notetaker\",\"description\":\"GReminders\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.greminders.com\/articles\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.greminders.com\/articles\/#\/schema\/person\/66d470bd275ecb9976129c8fd4f37b5c\",\"name\":\"Sarah Mitchell\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.greminders.com\/articles\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/73447d573800be149535f95a3b5b4a42?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/73447d573800be149535f95a3b5b4a42?s=96&d=mm&r=g\",\"caption\":\"Sarah Mitchell\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Manually Confirming \/ Declining an Appointment - End to End Meeting Management Platform - SMS Reminders - AI Notetaker","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/","og_locale":"en_US","og_type":"article","og_title":"Manually Confirming \/ Declining an Appointment - End to End Meeting Management Platform - SMS Reminders - AI Notetaker","og_description":"GReminders lets you have your customers confirm Appointments by either replying YES to your SMS Text Reminder notifications or using the Confirmation Links. But what if your customer calls in or is on the phone with you and just confirms the appointment? How will you tell the system that they did this? Now you can, [&hellip;]","og_url":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/","og_site_name":"End to End Meeting Management Platform - SMS Reminders - AI Notetaker","article_publisher":"https:\/\/www.facebook.com\/greminders\/","article_published_time":"2026-03-14T22:45:23+00:00","article_modified_time":"2026-03-14T22:45:41+00:00","og_image":[{"width":1204,"height":568,"url":"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirmations_sms_reminders.jpg","type":"image\/jpeg"}],"author":"Sarah Mitchell","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Sarah Mitchell","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/","url":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/","name":"Manually Confirming \/ Declining an Appointment - End to End Meeting Management Platform - SMS Reminders - AI Notetaker","isPartOf":{"@id":"https:\/\/www.greminders.com\/articles\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#primaryimage"},"image":{"@id":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#primaryimage"},"thumbnailUrl":"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirmations_sms_reminders.jpg","datePublished":"2026-03-14T22:45:23+00:00","dateModified":"2026-03-14T22:45:41+00:00","author":{"@id":"https:\/\/www.greminders.com\/articles\/#\/schema\/person\/66d470bd275ecb9976129c8fd4f37b5c"},"breadcrumb":{"@id":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#primaryimage","url":"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirmations_sms_reminders.jpg","contentUrl":"https:\/\/www.greminders.com\/articles\/wp-content\/uploads\/2022\/04\/manual_confirmations_sms_reminders.jpg","width":1204,"height":568,"caption":"Manual Confirmations SMS Reminders"},{"@type":"BreadcrumbList","@id":"https:\/\/www.greminders.com\/articles\/manually-confirming-declining-an-appointment\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.greminders.com\/articles\/"},{"@type":"ListItem","position":2,"name":"Manually Confirming \/ Declining an Appointment"}]},{"@type":"WebSite","@id":"https:\/\/www.greminders.com\/articles\/#website","url":"https:\/\/www.greminders.com\/articles\/","name":"End to End Meeting Management Platform - SMS Reminders - AI Notetaker","description":"GReminders","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.greminders.com\/articles\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.greminders.com\/articles\/#\/schema\/person\/66d470bd275ecb9976129c8fd4f37b5c","name":"Sarah Mitchell","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.greminders.com\/articles\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/73447d573800be149535f95a3b5b4a42?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/73447d573800be149535f95a3b5b4a42?s=96&d=mm&r=g","caption":"Sarah Mitchell"}}]}},"_links":{"self":[{"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=\/wp\/v2\/posts\/3169"}],"collection":[{"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3169"}],"version-history":[{"count":3,"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=\/wp\/v2\/posts\/3169\/revisions"}],"predecessor-version":[{"id":3482,"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=\/wp\/v2\/posts\/3169\/revisions\/3482"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=\/wp\/v2\/media\/3172"}],"wp:attachment":[{"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3169"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3169"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.greminders.com\/articles\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}